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Noticeboard

The NHS in Ashford and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is high. If you have a temperature and/or a new dry cough and/or have been in direct contact with a confirmed case of coronavirus:

DO NOT PRESENT AT THE SURGERY/PHARMACY/A&E instead go to https://111.nhs.uk/service/covid-19 

Only call 111 if you cannot manage your symptoms at home

Click the below link for the most up to date isolation rules

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Home Visits

Doctor's bagIf possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse practitioner may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse practitioner, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability. Each visit request will be assessed on a case by case basis and patients may be asked to use public transport or seek assistance of friends and family to get into the surgery where appropriate.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Practice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website