Important Notice for Patients - Software Issues

Update about software issue that prevents documents from being visible to patients.

We understand that some of our patients may have been unable to view certain documents (e.g. letters from the hospital) when using online services due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved; any new documents added to your electronic GP health records will be visible and it may take up to a month for older, affected documents to become visible.  

Your GP team will have been able to access the letters, so your care will not have been affected during this time.

Welcome to Kingsnorth Medical Practice

The doctors and staff at Kingsnorth Medical Practice in Ashford, Kent are proud to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as Asthma and Diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery and childhood vaccinations. A full range of the clinics we offer can be found in the 'Services' section.

Information regarding why GPs are needing to work differently since the pandemic can be seen here.


Opening Times

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Advanced Notice : Closed For Staff Training

Practices in our locality are closed for Continuing Professional Development (CPD) learning.

Kingsnorth Medical Practice will be closed for staff training in the afternoon on the folllowing dates:

  • Tuesday 6th August 2024
  • Wednesday 11th September 2024
  • Tuesday 8th October 2024
  • Tuesday 5th November 2024
  • Wednesday 5th February 2025
  • Tuesday 4th March 2025

Staff Training


If you’re a patient at our Practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can: 

  • order repeat prescriptions
  • access NHS 111 online
  • find NHS services
  • view your health records
  • book appointments
  • and much more… 

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

NHS App Promotion

NHS Vision:

To deliver the world’s first net zero health service and respond to climate change, improving health now and for future generations.

Our Vision:

Our vision is simple - to see sustainability at the heart of everything we do; providing first-class care in the most sustainably conscious way. Not just by choosing greener but using less, repurposing what we use and avoiding waste. 

"Kingsnorth Medical Practice has saved 10 trees so far this year by recycling shredded paper".

Green Globe

Veteran Friendly Practice

Kingsnorth Medical Practice is a 'Veteran Friendly' accredited Practice. We aim to deliver the best possible care and treatment for patients who have served in the armed forces.

If you have ever served in the Military, please inform our Reception staff.


Armed Forces Single Point of Contact:

The Armed Forces Network for Sussex and Kent and Medway has launched a Single Point of Contact.  Please see contact details: afn.admin@nhs.net / 01273 403693


This is to support people, family members and carers of the Armed Forces Community who are currently serving or have served. The service is available Monday to Friday, 9am to 5pm.  Please see link for more information: https://sussexarmedforcesnetwork.nhs.uk

Armed Forces Veteran Friendly Practice

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