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The NHS in Ashford and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is high. If you have a temperature and/or a new dry cough and/or have been in direct contact with a confirmed case of coronavirus:


Only call 111 if you cannot manage your symptoms at home

Click the below link for the most up to date isolation rules

Repeat Prescriptions

pills3Requests for repeat prescriptions can be sent by

  • Post
  • Handed in at Reception
  • Via e-Consult
  • Via the NHS App

Tick the items you need on the right-hand section of your previous prescription form.

Your prescription will be ready for collection within 3 working days. If you require collection by a local Chemist or have nominated a Chemist to receive your electronic prescriptions please tick the Chemist of your choice and allow extra time for this to be ready.

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment. There may be a delay in processing your prescription if you have not attended for reviews as requested.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website