Patient Participation Group

The Patient Participation Group (PPG) is made up of volunteer patients who meet with the practice staff to discuss the work of the practice, provide constructive feedback and identify improvements.

We normally meet once a quarter and the meetings last 1.5 hours.

All registered patients are welcome to contribute to the Patient Participation Group.

Two GP Partners and the Practice Management Team are also in attendance and provide a comprehensive response to any questions that arise.

The PPG are supportive of the efforts of staff to provide an excellent service and were active contributors to the Care Quality Commission inspection last year, which resulted in a score of ‘Outstanding’ for the Practice.

The Patient Participation Group currently has a vacancy for the role of:
– Minute Secretary

Join Our PPG

For the Patient Participation Group to be effective it needs to have a membership that allows it to reach the broadest cross section of the patient population and we will be communicating its formation within the patient population through various means.

If you are interested in joining the Patient Participation Group, please complete the online sign up form.

Common Patient Questions and Answers

The NHS is changing and the future is uncertain.

Kingsnorth Medical Practice is keen to support the Government’s intention of an NHS driven by a focus on quality and outcomes and delivering a more affordable and higher quality NHS. We believe this requires more investment in good care, closer to home. We need your support to do this.

Our Practice has been at the forefront of delivering you extended services within our locality. These could now be at risk!

We need to engage with you to support us in protecting not only what we do now, but to assist us in securing additional services. If carefully introduced and supported, we have the potential to design more local services which are responsive to the needs of our practice population.

We welcome the vision of an NHS built around the principles of shared decision making, including better information and choice, and of “no decision about me without me”.

A – We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.
A – This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.
A – We will only ask general questions about the practice, such as short questionnaires.
A – Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
A – This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.
A – No, but if you change your mind, please let us know.