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The NHS in Ashford and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is high. If you have a temperature and/or a new dry cough and/or have been in direct contact with a confirmed case of coronavirus:


Only call 111 if you cannot manage your symptoms at home

Click the below link for the most up to date isolation rules

Telephone Appointments

Telephone Appointments

We would like to advise our patients that when booking a telephone appointment with a clinician, the time of the appointment is a guideline only and not a guarantee that the call will be exactly at that time. There will be occasions where emergencies or complex cases may cause a clinician to run behind despite best efforts.

Should you have a specific need for a call within a time frame i.e. to fit in with a break at work, please make this clear at the time of booking and we will do our best to accommodate this if we can.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website