We need to hold personal information regarding our patients on our computer systems and in paper records in order to help us look after your health needs.  Your Doctor is responsible for their accuracy and safe-keeping.  Please help to keep your record up to date by informing us any changes to your circumstances.

Doctors and staff in the Practice have access to your medical records to enable them to do their jobs.  From time to time, information may be shared with others involved in your care if it is necessary.  Anyone with access to your record is properly trained in confidentiality issues and is governed by both legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstance you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone unless we are sure that we are talking to you. Information will not be disclosed to family, friends or spouses unless we have prior written consent, and we do not, leave messages with others.

You have a right to see your records if you wish. Please ask at reception if you would like further details about our patient information leaflet. An appointment may be required. In some circumstances a fee may be payable.  Please find below link to the full policy;

NHS England has commissioned a provider, Xyla Health and Wellbeing, to provide the ‘Your local Healthier You: NHS Diabetes Prevention Programme’ for patients at risk of type 2 diabetes. Once a patient is referred, they will be contacted for a motivational interview with the provider (Xyla) to help them enrol onto the course and to have an opportunity to ask any questions they have at this time, including if you don’t want to enrol in the programme.

Xyla Health and Wellbeing is part of the Acacium Group and sometimes, if required and legally allowed, Xyla may share some of your basic details such as your name and contact details with providers who have been identified as suitable to contact you to provide support for you during this programme.

Any sharing of your data is done as little as possible, under due diligence and in compliance with applicable laws.

For full details on how Xyla would use your data for the diabetes prevention programme, see their privacy notice at: https://preventing-diabetes.co.uk/diabetes-prevention-privacy-policy/

For general information on the national diabetes prevention programme, please visit the NHS England website on this at: https://preventing-diabetes.co.uk/