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Ashford RoadKingsnorthAshfordKent, TN23 3EDTel: 01233 610140
Only call 111 if you cannot manage your symptoms at home
How patients receive their results will be agreed between the Health Professional and the Patient at the time of the consultation.
If you are ringing for a result please do so after 10.00 am, Monday to Friday and, if possible, detailing the tests you have had. You will be required to give some identifying information and cannot request test results for anyone other than yourself.
A chaperoning service is available. Should you wish to be accompanied by a chaperone during your consultation please inform one of our Receptionists who will organise this for you.
Patients are also welcome to attend any appointment accompanied by a friend or relative if they find this helpful.
Health Visitors are based at the Ray Allen Centre, 1 Stanhope Road, Ashford TN23 5RN. Please contact them on 01233 649000 over any issues you may have.
Drop-in clinics are available to all at The Family Club Baptist Church, Brookfield Road every Wednesday between 1.30 pm and 3.00 pm.
Immunisation appointments will be sent to you from the surgery.
Routine vaccinations for all ages are available during surgery times by appointment with our nurses.
We run a flu vaccination clinic commencing in October. Ask at reception for further information.
By appointment with our Practice Nurses.
A full range of contraceptive services is provided. Please see receptionist to make an appointment with one of the Practice Nurses or Doctors to disccuss your individual needs.
Requests for emergency contraception will be dealt with on an urgent basis. If you telephone the surgery you will be entered on the telephone triage system and thus will be contacted the same day and offered the next available appointment.
If it is not possible for you to attend the surgery emergency contraception advice can be obtained as detailed below:
Chlamydia screening is available free of charge at the Practice for under 25s. Please ask the doctor or nurse for further details.
Call your local NHS stop smoking service on 0800 849 4444 who can arrange free one-to-one or group based advice. Alternatively speak to your GP for advice.
Dr Kelly, Dr Raj and Dr Komlosi perform minor surgery procedures. Patients requiring a minor surgery procedure must arrange a routine appointment with either of these doctors in order for the problem to be assessed.
Appointment at the next available clinic will be sent to you once routinely assessed.
Are arranged via the Practice and an appointment will be sent to you.
If you require physiotherapy you must first see your doctor who will refer you as necessary.
Most of the services offered by the surgery are free under the NHS. But some services are not covered under the NHS and for those your GP, like other professionals, can charge a fee.
The Doctors are able to complete medical reports and insurance forms, perform medicals such as pre-employment and HGV and provide other services which do not form part of their NHS work. All work of this type is subject to a fee. The fee will reflect both the doctor’s time to carry out the service and the doctor’s professional opinion. It may also include the cost of secretarial support and stationery. We are increasingly receiving requests for private letters, medical reports, insurance forms etc which are completed by the doctor only for the patient to decide that they no longer require their letter etc. In this instance the patient will still be expected to pay the required fee to reflect the time expended by the doctor in this regard.
This work is not undertaken during routine appointments and we would therefore request that all enquires with regard to work of this nature are made at reception. Time spent completing forms and preparing reports takes the doctor away from the medical care of his or her patients. Most doctors have a heavy work load and paperwork takes an increasing amount of their time, so doctors have to undertake this work in their own time in evening or weekends. When a Doctor signs a certificate or completes a report, it is important that they only sign what they know to be true. In order to complete even the simplest of forms the doctor may have to check the patient’s entire medical record. Please therefore allow a period up to two weeks for your report, form, etc to be processed.
The fees charged are published and available from reception, the fees are in line with British Medical Association recommendation where this applies.
Please note that we only able to accept cash or cheques for payment.
If you require further information please contact the practice and choose option 5.
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