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The NHS in Ashford and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is high. If you have a temperature and/or a new dry cough and/or have been in direct contact with a confirmed case of coronavirus:


Only call 111 if you cannot manage your symptoms at home

Click the below link for the most up to date isolation rules

Non-NHS services

bpcheck Most of the services offered by the surgery are free under the NHS. But some services are not covered under the NHS and for those your GP, like other professionals, can charge a fee.

The Doctors are able to complete medical reports and insurance forms, perform medicals such as pre-employment and HGV and provide other services which do not form part of their NHS work.  All work of this type is subject to a fee. The fee will reflect both the doctor’s time to carry out the service and the doctor’s professional opinion.  It may also include the cost of secretarial support and stationery.  We are increasingly receiving requests for private letters, medical reports, insurance forms etc which are completed by the doctor only for the patient to decide that they no longer require their letter etc.  In this instance the patient will still be expected to pay the required fee to reflect the time expended by the doctor in this regard.


This work is not undertaken during routine appointments and we would therefore request that all enquires with regard to work of this nature are made at reception.  Time spent completing forms and preparing reports takes the doctor away from the medical care of his or her patients.  Most doctors have a heavy work load and paperwork takes an increasing amount of their time, so doctors have to undertake this work in their own time in evening or weekends.  When a Doctor signs a certificate or completes a report, it is important that they only sign what they know to be true.  In order to complete even the simplest of forms the doctor may have to check the patient’s entire medical record.  Please therefore allow a period up to two weeks for your report, form, etc to be processed. 


The fees charged are published and available from reception, the fees are in line with British Medical Association recommendation where this applies.


Please note that we only able to accept cash or cheques for payment.


If you require further information please contact the practice and choose option 5.   



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website