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Noticeboard

We are moving towards 'paper light' prescriptions. This means that most medications (there are some exceptions) will now be sent electronically to a pharmacy of your choice. Many patients already have this service set up, but if you don't please advise reception or your clinician of your preferred pharmacy and we can do this for you.

The surgery will be closed on the afternoon of 11th September 2019 for staff training. Should you require urgent medical attention that cannot wait until the surgery is open, please call 111.

Confidentiality

laptop_and_chainWe respect your right to privacy and keep all your health information confidential and secure in accordance wit the NHS Code of Confidentiality. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes, e.g., we share some information on practice activity with Ashford Clinical Commissioning Group and other Health Services agencies. Wherever possible this information is anonymised, i.e., names and other identifying details are removed.

You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

Access to medical records

The practice is registered and complies with GDPR Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act.

Please contact the Practice Manager for further information.

 
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